Dryer Repair

The problem

The dryer displays error F066.

What we found

The dryer isn't heating up.

Cause

It has a problem with the control board

Status

Diagnosed — the the control board needs to be replaced.

The problem

Dryer starts but then stop working, error code DE.

What we found

The appliance stops 5 seconds after starting the cycle, shows a error code.

Cause

A failed thermistor can provide incorrect temperature readings to the control system, preventing it from operating

Status

Diagnosed — part 6323EL2001B needs to be replaced.

The problem

The dryer was running but not heating. The customer reported it to our booking team.

What we found

We ran a full diagnostic. The dryer had power and its 240-volt supply was present at the outlet. We checked the sensors, thermal fuses and related components and found the heating element broken (no continuity), so the dryer could not heat.

What we did

The part was on the truck. We sent the customer an estimate, she approved it, and we replaced the heating element on the same visit. The dryer is heating again.

“Thank god you fixed it — happy wife, happy life.”